Having an offsite service to take care of the full spectrum of your medical billing requirements may be just what the doctor ordered for your practice. With the continued evolution of EMR (Electronic Medical Records), the launch of ICD-10 on the horizon and the changing landscape of healthcare in general, having experts in the field of medical billing on your team is critical. Quest will meet and exceed all of your expectations when it comes to medical billing services.
Once you opt to use out services, you will see your revenue creep up month by month. We will ensure that your claims are submitted to payors on a timely basis and are always paid as per your contractual agreement. Underpayments will never be tolerated and you can rest assured that we will appeal any underpaid or denied claims.
We make the utilization of our services as simple as possible for you. For instance, we have a streamlined data migration process whereby any billing system that you are currently using can be easily transitioned to our system. In doing so, there is no need to re-enter patient data and the entire process can be completed in as quickly as two business days.
Our medical billing team is trained professionals with decades of billing expertise. Further, we make certain that our staff consistently engage in continuing education to make sure that they are abreast of any new medical billing trends, regulation and procedures.
Quest employs only top notch individuals who take their job seriously and maintain an exacting level of professionalism on a consistent basis. Our professional employees are instructed to be responsive to your inquiries, courteous on the phone and timely in addressing any issues that may arise with payors.
We are also fully prepared to provide to you specialized reporting so that you can consistently analyze not just our performance as your billing services, but you can also assess the fiscal health of your medical practice. These reports will be fully explained to you by our knowledgeable staff and all of your questions will be thoroughly addressed.
We will also work directly with your patients in ensuring that billing statements are sent to them on a regular basis, collection phone calls are placed if required and that no patient balance remains outstanding on the account. Each contact with the patient will be made in a professional and courteous manner. Further, we are fully HIPAA compliant and will adhere to those standards at all times.
Whether you opt to utilize our company for the full range of medical billing services or only use us for select services, you will be glad that you have made Quest a part of your team!